Wells Fargo | UX Designer

Client: Wells Fargo (2022)

Role: UX designer, Digital Accessibility Compliance UX designer.

( Can't disclose the wireframes and prototype due to Compliance )

UX designer for Legal Management tools that meets designing the Enterprise Application with the Design thinking approach focusing on Human Centered to create the experience that delights customers. Designing the application more innovative, including the branding style guidelines to make the product/application ADA compliant.
Performed Digital Web Accessibility testing or auditing for Enterprise Applications under the guidelines of WCAG 2.0, 2.1 and 2.2 Level A, AA, AAA expertise in Section 508A , including both Automated tools- Wave and NVDA and Manual techniques (eg testing using common screen reader/browser/device combinations, keyboard accessibility, color contrast testing)
Collaborating with Product owner, BA’s, Developers, and the end users to improve implementation and evangelize accessibility best practice by creating the style guidelines and libraries.
Presenting Clickable mock-ups to the leadership team, End users and Product owners.
Managed design and development teams to focus on Digital accessibility to create, and maintain the UX vision and strategy to balance product/enterprise application and Business priorities while advocating for the best, most accessible user experience for a variety of projects like re-designing the internal applications, designing the analytical dashboard and Knowledge Management portal in a highly collaborative space.
Participate in code review to ensure adherence to WCAG guidelines and internal best practice. The ability to communicate complex accessibility issues in the language to designers, developers, and product managers through reports, findings to creating stories for remediation
Participated in the design review to ensure that visual standards are met and purely visual cues are accounted for the Brand Standards.
Attended SCRUM rituals with product teams to clarify requirements, determine scope, and prioritize accessibility - related items
Conducted Usability test to ensure the application is user friendly.

UX Designer for Legal Management Department, involved in "Knowledge Management Portfolio" to enhance the Legal Management Tools to make it user friendly with Design Thinking approach to ensure the product meets the Brand Standards and also are ADA complaint with WCAG 2.1,AA guidelines.

Tools : Axure RP 10, Wave, NVDA, WCAG Contrast testing, Windows Color checker, Powerpoint presentation.

How it works?
Unified Workflow Tool (1.5 years old ) is the Enterprise internal Application.Its the redesign of the RMS tool(very old ).

How does it solves the problem ?
The Unified Workflow tool is used by the legal department internal users to make the workflow process simplified, with easy clickable forms for the matters and submission for approval.

How it helps the users ?
This Application simplifies the day to day process of workflow being user friendly to the meet the end users needs and demands with latest trends and techniques. Simplified process and forms.

Who can use the app?
This is designed for the internal team in the Legal department to perform the submission to assign the matters and approve and track the status to the matters.

My Role ?

My perspective was to make sure the application meets the Brand standards, also meets all the guidelines of WCAG 2.1 under the tittle A, AA and the application is efficient on usability to make the users friendly clickable prototypes.
Co-ordinating with BA's to write the stories for the UX enhancement and ADA evaluation for the tool.
Collaborating with the Business and the end users to understand the requirements to make the wireframes and clickable prototypes and presenting to the team and Business to interact with the prototype.
Managed design and development teams to focus on Digital accessibility to create, and maintain the UX vision and strategy to balance product/enterprise application and Business priorities while advocating for the best, most accessible user experience for a variety of projects like re-designing the internal applications, designing the analytical dashboard and Knowledge Management portal in a highly collaborative space
Participate in code review to ensure adherence to WCAG guidelines and internal best practice. The ability to communicate complex accessibility issues in the language to designers, developers, and product managers through reports, findings to creating stories for remediation.
Involved in web accessibility testing, including both automated tools and manual techniques (eg testing using common screen reader/browser/device combinations)
Participated in the design review to ensure that visual standards are met and purely visual cues are accounted for the Brand Standards.
Attended SCRUM rituals with product teams to clarify requirements, determine scope, and prioritize accessibility - related items
Environment: Axure RP 10, Design Thinking Strategies, Wave application for ADA automated testing NVDA - screen reading testing.

How it works?
Re-designing the Knowledge Management Portal refreshes the portal with Look and Feel, Brand Standards, Usability, enhances with latest trends and techniques.
How does it solves the problem ?
The new version of Knowledge Management Portal helps to resemble the Brand standards, creating the overview of digital analytics, and make it interactive with the elements and ideas designed by me.
How it helps the users ?
The Knowledge Management portal helps the users to get the information within the Knowledge management team about the Upcoming Events, tools, Latest updates and news, personalized dashboard for the users.
Who can use the app?

The internal users within the Legal Department can utilize the portal.

My Role ?

My perspective was to make sure the application meets the Brand standards, also meets all the guidelines of WCAG 2.1 under the tittle A, AA and the application is efficient on usability to make the users friendly clickable prototypes, to present to the leadership team and the management team for the keeping everyone on the same page to understand the interaction of the portal.
conducted the Usability test for the application within the legal Department to ensure the portal is user friendly and intuitive
Co-ordinating with product owner, BA's to write the stories for the UX enhancement and ADA evaluation for the tool, development team to guide them to find the right component for the application.
Collaborating with the Business and the end users to understand the requirements to make the wireframes and clickable prototypes and presenting to the team and Business to interact with the prototype.
Managed design and development teams to focus on Digital accessibility to create, and maintain the UX vision and strategy to balance product/enterprise application and Business priorities while advocating for the best, most accessible user experience for a variety of projects like re-designing the internal applications, designing the analytical dashboard and Knowledge Management portal in a highly collaborative space
Participate in code review to ensure adherence to WCAG guidelines and internal best practice. The ability to communicate complex accessibility issues in the language to designers, developers, and product managers through reports, findings to creating stories for remediation.
Involved in web accessibility testing, including both automated tools and manual techniques (eg testing using common screen reader/browser/device combinations)
Participated in the design review to ensure that visual standards are met and purely visual cues are accounted for the Brand Standards.
Attended SCRUM rituals with product teams to clarify requirements, determine scope, and prioritize accessibility - related items
Environment: Axure RP 10, Design Thinking Strategies, Wave application for ADA automated testing NVDA - screen reading testing.

How it works?
Legal Directory helps the users within the Legal department to connect and find the right information about any user.
How does it solves the problem ?
The Legal directory helps to connect with the right person for any assistance or help to coordinate for any matters.
How it helps the users ?
it helps the user to get connected to the right person.
Who can use the app?

The internal users within the Legal Department can utilize the Legal Directory.

My Role ?

I started working on the Legal directory by conducting the usability test to the previous version of prototype and design which had many issues faced by the users .
To find the problems and users need and requirement helped me to analysis the existing directory and came upon the solution which is currently satisfactory to the users with tons of improvement in the functionality and look and feel of the Legal Directory.
The new designed was appreciated by various users during the post usability test and within the team.
My perspective was to make sure the application meets the Brand standards, also meets all the guidelines of WCAG 2.1 under the tittle A, AA and the application is efficient on usability to make the users friendly clickable prototypes, to present to the leadership team and the management team for the keeping everyone on the same page to understand the interaction of the portal.
Conducted the Usability test at various stages of design so that the application within the legal Department to ensure the Legal Directory is user friendly and intuitive
Co-ordinating with product owner, BA's to write the stories for the UX enhancement and ADA evaluation for the tool, development team to guide them to find the right component for the application.
Collaborating with the Business and the end users to understand the requirements to make the wireframes and clickable prototypes and presenting to the team and Business to interact with the prototype.
Managed design and development teams to focus on Digital accessibility to create, and maintain the UX vision and strategy to balance product/enterprise application and Business priorities while advocating for the best, most accessible user experience for a variety of projects like re-designing the internal applications, designing the analytical dashboard and Knowledge Management portal in a highly collaborative space
Participate in code review to ensure adherence to WCAG guidelines and internal best practice. The ability to communicate complex accessibility issues in the language to designers, developers, and product managers through reports, findings to creating stories for remediation.
Involved in web accessibility testing, including both automated tools and manual techniques (eg testing using common screen reader/browser/device combinations)
Participated in the design review to ensure that visual standards are met and purely visual cues are accounted for the Brand Standards.
Attended SCRUM rituals with product teams to clarify requirements, determine scope, and prioritize accessibility - related items
Environment: Axure RP 10, Design Thinking Strategies, Wave application for ADA automated testing NVDA - screen reading testing.

Storyboardline & Sketches

Client: Wells Fargo (2022)

Role: UX designer, Digital Accessibility Compliance UX designer.

( Can't disclose the wireframes and prototype due to Compliance )

Collaborating with Product owner, BA’s, Developers, and the end users to improve implementation and evangelize accessibility best practice by creating the style guidelines and libraries.

Presenting Clickable mock-ups to the leadership team, End users and Product owners.

Participate in code review to ensure adherence to WCAG guidelines and internal best practice. The ability to communicate complex accessibility issues in the language to designers, developers, and product managers through reports, findings to creating stories for remediation

UX Designer for Legal Management Department, involved in "Knowledge Management Portfolio" to enhance the Legal Management Tools to make it user friendly with Design Thinking approach to ensure the product meets the Brand Standards and also are ADA complaint with WCAG 2.1,AA guidelines.

Tools : Axure RP 10, Wave, NVDA, WCAG Contrast testing, Windows Color checker, Powerpoint presentation.

My Role ?

My perspective was to make sure the application meets the Brand standards, also meets all the guidelines of WCAG 2.1 under the tittle A, AA and the application is efficient on usability to make the users friendly clickable prototypes.

Co-ordinating with BA's to write the stories for the UX enhancement and ADA evaluation for the tool.

Collaborating with the Business and the end users to understand the requirements to make the wireframes and clickable prototypes and presenting to the team and Business to interact with the prototype.

The internal users within the Legal Department can utilize the portal.

My Role ?

conducted the Usability test for the application within the legal Department to ensure the portal is user friendly and intuitive

Co-ordinating with product owner, BA's to write the stories for the UX enhancement and ADA evaluation for the tool, development team to guide them to find the right component for the application.

Collaborating with the Business and the end users to understand the requirements to make the wireframes and clickable prototypes and presenting to the team and Business to interact with the prototype.

The internal users within the Legal Department can utilize the Legal Directory.

My Role ?

I started working on the Legal directory by conducting the usability test to the previous version of prototype and design which had many issues faced by the users .

To find the problems and users need and requirement helped me to analysis the existing directory and came upon the solution which is currently satisfactory to the users with tons of improvement in the functionality and look and feel of the Legal Directory.

The new designed was appreciated by various users during the post usability test and within the team.

Conducted the Usability test at various stages of design so that the application within the legal Department to ensure the Legal Directory is user friendly and intuitive

Co-ordinating with product owner, BA's to write the stories for the UX enhancement and ADA evaluation for the tool, development team to guide them to find the right component for the application.

Collaborating with the Business and the end users to understand the requirements to make the wireframes and clickable prototypes and presenting to the team and Business to interact with the prototype.

Projects Involved

Storyboardline & Sketches

​

Client: Wells Fargo (2022)

Role: UX designer, Digital Accessibility Compliance UX designer​.

( Can't disclose the wireframes and prototype due to Compliance )

​

Collaborating with Product owner, BA’s, Developers, and the end users to improve implementation and evangelize accessibility best practice by creating the style guidelines and libraries.

Presenting Clickable mock-ups to the leadership team, End users and Product owners.

Participate in code review to ensure adherence to WCAG guidelines and internal best practice. The ability to communicate complex accessibility issues in the language to designers, developers, and product managers through reports, findings to creating stories for remediation

UX Designer for Legal Management Department, involved in "Knowledge Management Portfolio" to enhance the Legal Management Tools to make it user friendly with Design Thinking approach to ensure the product meets the Brand Standards and also are ADA complaint with WCAG 2.1,AA guidelines.

​

Tools : Axure RP 10, Wave, NVDA, WCAG Contrast testing, Windows Color checker, Powerpoint presentation.

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My Role ?

My perspective was to make sure the application meets the Brand standards, also meets all the guidelines of WCAG 2.1 under the tittle A, AA and the application is efficient on usability to make the users friendly clickable prototypes.

Co-ordinating with BA's to write the stories for the UX enhancement and ADA evaluation for the tool.

Collaborating with the Business and the end users to understand the requirements to make the wireframes and clickable prototypes and presenting to the team and Business to interact with the prototype.

The internal users within the Legal Department can utilize the portal.

My Role ?

conducted the Usability test for the application within the legal Department to ensure the portal is user friendly and intuitive

Co-ordinating with product owner, BA's to write the stories for the UX enhancement and ADA evaluation for the tool, development team to guide them to find the right component for the application.

Collaborating with the Business and the end users to understand the requirements to make the wireframes and clickable prototypes and presenting to the team and Business to interact with the prototype.

​

​

​

The internal users within the Legal Department can utilize the Legal Directory.

My Role ?

I started working on the Legal directory by conducting the usability test to the previous version of prototype and design which had many issues faced by the users .

To find the problems and users need and requirement helped me to analysis the existing directory and came upon the solution which is currently satisfactory to the users with tons of improvement in the functionality and look and feel of the Legal Directory.

The new designed was appreciated by various users during the post usability test and within the team.

Conducted the Usability test at various stages of design so that the application within the legal Department to ensure the Legal Directory is user friendly and intuitive

Co-ordinating with product owner, BA's to write the stories for the UX enhancement and ADA evaluation for the tool, development team to guide them to find the right component for the application.

Collaborating with the Business and the end users to understand the requirements to make the wireframes and clickable prototypes and presenting to the team and Business to interact with the prototype.

Projects Involved

Role: UX designer, Digital Accessibility Compliance UX designer.